Since everything is done either by Catalin or by LAMPU’s collaborators, processing and handling your order may take 1-2 working days for all products that show “In stock” under availability in the product page, from the moment the order and payment is confirmed.
After that, items are to be shipped as follows:
- Urgent Cargus in ROMANIA (online payments with debit/credit card or bank transfer). Estimated* shipping time is 3-5 working days after your order is confirmed. (Free Shipping in Romania).
* for clarity, shipping refers to the moment the order is handed over to the courier. Please note that the delivery can be delayed by the courier during busy periods (Black Friday, the days before Christmas, Easter etc.) If that happens, please check the courier website (https://app.urgentcargus.ro/Private/Tracking.aspx) to track the order using the AWB we provide (if you didn’t receive an AWB, check the spam folder or the order history in YOUR ACCOUNT on our website) to get in touch with them to expedite delivery. We’re happy to help with that by logging tickets with Urgent Cargus, so please let us know if you’re seeing delays in delivery.
** since we are a handful of people processing, handling and preparing your orders, we are able to deliver same-day or next-day orders only in Sibiu;
- DHL for INTERNATIONAL delivery (online payment with credit card or bank transfer). Estimated shipping time is 3-5 working days (depending on your location) after your order is confirmed.
*Please note that the delivery can be delayed by the courier during busy periods (Black Friday, the days before Christmas, Easter etc.).